Artificial Intelligence has passed the point as just being a tool for your chatbot programs. The time has come for credit unions to embrace AI, at least in some fashion, in a way that is a strategic part of the credit unions' operations.
In this episode of "Shared Accounts With CU Times", we spoke with Associate Professor at DePaul University and Filene Fellow Lamont Black about his research and findings for AI and credit unions.
He sees the rapid evolution of AI as being similar to the emergence of the Internet decades ago. But this technology is advancing much faster than that.
During our discussion, we covered how credit unions should possibly think about AI in a strategic way and how credit unions might be using AI in the near future. It's clear that Black believes time is running out for credit union executives who have not yet seen AI as a positive and progressive way to engage members and drive revenue growth.
Take a listen!
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Michael Ogden
Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.
