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Shawna Thompson The $28.9 billion BECU in Tukwila, Wash., promoted Shawna Thompson to EVP and head of operations. In her new role, Thompson will lead the team in bringing a dedicated focus to operational efficiency and effectiveness across BECU's lending and credit operations, deposits and payments operations, fraud and default management as well as real estate and facilities. She joined BECU more than three decades ago and has since held product and operational leadership roles across the organization's lending, finance, audit, product management and operations functions. Most recently, she served as vice president of servicing operations. Thompson holds several operational excellence certifications, including a Six Sigma Yellow Belt, and currently sits on the board of the Hearing, Speech and Deaf Center as well as chairs BECU's Achieving Disability Awareness Employee Resource Group.
Margo Fowler The $16.9 billion, San Jose, Calif.-based First Tech Federal Credit Union announced three new board appointments.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
