Account holders now expect a smooth and seamless digital banking experience, and best-in-class functionality no matter the size of their financial institution. For many credit unions, that's where fintech partnerships come in. Aligning with the right fintech enables credit unions to leverage innovative technology that makes their user experience competitive with the megabanks.
But not every relationship will result in accomplishing the financial institution's goals – that's why finding the right partner is so important. To give the fintech vendor selection process the best chance of long-term success, credit unions should incorporate several key criteria into their evaluation process.
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