Repositioning Bill Pay at the Center of the Credit Union Digital Experience

Overview

Cost: Complimentary

Date: Thursday, April 13, 2023

Time: 2pm EST | 11am PST

Produced and Sponsored by:

While consumers are doing more of their bill payments online, credit union websites and mobile apps are falling behind biller sites in facilitating these payments. Digital experiences are being shaped by other industries, resulting in pressure being put on financial institutions to build relevant banking and payment experiences. 

Join this webcast to hear from experts David Albertazzi, Director of Retail Banking & Payments Practice at Aite-Novarica Group, and Matt Rhodes, Senior Account Executive at Alacriti, discuss current trends shaping the banking and bill payment experience. The first 55 registrants who attend the webcast for a minimum of 45 minutes will receive a $10 Amazon® Gift Card!*

You will learn about:

• How to develop engaging digital experiences that allow members to take control of their finances, specifically for bill management and payment activities
• The opportunities digital experiences create to drive client deposits, engagement, and retention
• Research revealing how today’s consumer pays their bills
• The expectations members have for payments modernization at credit unions

Featured Speakers:

David Albertazzi | Director, Retail Banking & Payments Practice | Aite-Novarica David Albertazzi is the Director of Aite-Novarica’s Retail Banking & Payments practice, and he focuses on retail bank channels and core banking technologies. He specializes in technology solutions used by banks and credit unions to support their mobile banking, online banking, branch, ATM, and call center channels, and he assesses the strategies and technology implementations of financial institutions of all sizes. His recent research has addressed digital banking trends and technologies, including cloud computing, consumer mobile banking, digital onboarding, and the drivers of global core banking system replacement. David also covers electronic bill payment and presentment.

Matt Rhodes | Senior Account Executive | Alacriti As a Senior Account Executive at Alacriti, Matt collaborates with credit unions to create and implement money movement strategies as part of their digital transformation. Matt has over ten years of experience specializing in credit unions and the payments industry, including roles with CO-OP Solutions and Envisant. Matt holds a BS degree in psychology from St. Lawrence University and an MBA from the University of Rhode Island.

Register Now

Can’t attend? Register here for an on-demand recording after the webcast.