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Technology is transforming the financial services industry, and credit unions are embracing the changes. In a recent survey by Alkami Technology, 41% of the survey group – 152 executives of financial institutions – said they are prioritizing digital transformation to optimize their processes and operations. Many also see technology as the way to gain a competitive edge and spur growth. However, they acknowledge that there's plenty of room for improvement: The average respondent ranked their position in the digital transformation journey as 58 out of 100.
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