Warning: Rant ahead.
I don't know if it's just me, but 2022 brought some of the worst experiences of my life as a paying customer of various services. First, there was the Home Chef fiasco. After using the meal kit service on and off for about a year, I started noticing problems with my deliveries, like missing meals and ingredients. Each time this happened, I reported it, and the company would respond with a written apology and immediate credit to my account, meaning I had to order more meal kit boxes to use up the credit. Those boxes would then arrive with missing or incorrect ingredients, and the complaint-credit-order cycle would start all over again.
Guess what – I eventually ditched them for their competitor. (Shout out to Hello Fresh!)
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
