SLFCU, Hanscom FCU, Security First FCU & Coastal CU Hire Executives

WEST

The $3.4 billion, Albuquerque, N.M.-based Sandia Laboratory Federal Credit Union hired Alex de la Cruz as an EVP. As one of two EVPs in the organization, de la Cruz is primarily responsible for strategy, growth and organizational development. He will lead a variety of functions inside SLFCU including technology, digital experience, marketing and communications, human resources, diversity and impact, and data and insights. Prior to joining SLFCU, de la Cruz served as a senior executive for several U.S. credit unions. His expertise and experience ranges from retail banking and marketing and communications to product and project management, security and technology. De la Cruz began his financial services career in the banking industry, serving as SVP for Bank of America. He is a past recipient of Diamond Marketing Awards and a Credit Union Rock Star recognition from CUNA, and has also won Spectrum Awards from the Northwest Credit Union Association as well as the Employer Support of the Guard and Reserve Patriot Award.

The $7.6 billion Redwood Credit Union in Santa Rosa, Calif., promoted Jennifer Boyle to SVP of lending. In her new role, Boyle will be responsible for loan operations and oversight of the consumer and mortgage loan portfolio, as well as the development and implementation of strategic lending strategies. Boyle joined RCU in 2003, and in her more than 19 years with the credit union, her roles have included mortgage loan processor, mortgage loan officer, assistant manager of loan solutions, manager of financial assistance, manager of lending operations and vice president of lending.

EAST

The $1.8 billion, Hanscom Air Force Base, Mass.-based Hanscom Federal Credit Union announced two new hires and one retirement.

Penelope (Penny) Swallow was hired as CFO. Swallow brings extensive experience in finance, budgeting, accounting and treasury within credit unions and other financial institutions. She previously served as vice president of finance for UniBank for Savings. Before that, she worked in roles of increasing management responsibility at St Anne’s Credit Union ($1.1 billion, Fall River, Mass.), Jeanne D’Arc Credit Union ($1.9 billion, Lowell, Mass.), Bancware and Rockland Trust. In addition, she is a board member and the treasurer of the Lowell Day Nursery and holds an MBA from Babson College in Babson Park, Mass.

Jim Flanagan was hired as chief information officer. Flanagan brings 20 years of broad experience across technology business units, including experience with technology operations, support, service and training. He most recently served at Commonwealth Financial Network, where he worked in roles of increasing responsibility within IT for the past 20 years, the most recent being vice president of technology operations and support. He holds a Project Management Professional certification as well as a host of IT certifications, and is an MBA candidate at Endicott College in Beverly, Mass.

Chief Lending Officer Tom Becker announced his retirement effective Jan. 3, 2023. Becker began his career with Hanscom in 2008 as SVP of lending after working in lending operations at several national, regional and local financial institutions. At Hanscom, he grew the department to include commercial real estate, consumer lending and collections, and mortgage lending. In 2018, he was promoted to chief lending officer. Becker gained a total of over 40 years of experience in lending and has served as a member on industry boards, including Member Student Lending LLC (LendKey), the CUNA Lending Council Member Resources Committee and the 2019-2022 CUNA Lending Council Executive Committee. He also served as an instructor in the Massachusetts Mortgage Banking Association Career Development Program.

The $1.4 billion, Charlottesville, Va.-based UVA Community Credit Union hired Carolyn Burnett as vice president of business banking and senior commercial loan officer. In her new role, Burnett is responsible for the implementation of strategic initiatives, providing support and resources for small business loans, and providing commercial banking solutions for business members. She brings 15 years of experience as a commercial relationship manager and has served the Charlottesville area for over a decade. Burnett currently serves on the Center for Nonprofit Excellence board and Community Investment Collaborative loan committee. In addition, she is involved with the Blue Ridge Area Food Bank, and was recently a competitor in, and champion of, the Shop to Stop Hunger campaign that raised money, food donations and awareness for the community.

SOUTH

The $469 million Security First Federal Credit Union in Edinburg, Texas hired as Michelle Stanley to its executive team as chief compliance officer. Stanley most recently served as vice president of operations for Baylor Health Care System Credit Union in Dallas, Texas. She holds an MBA from LeTourneau University in Longview, Texas; is certified in Bank Secrecy Act (BSACS), compliance (CUCE) and credit union financial counseling (CCUFC); and is expected to graduate from Southwest CUNA Management School in 2023. In addition, Stanley currently serves as the Southwest CUNA Management School Alumni Ambassador for the class of 2023 and previously served as vice president of the Dallas Chapter of Credit Unions.

The $4.6 billion, Raleigh, N.C.-based Coastal Credit Union announced two new hires.

Murshid Khan was hired as chief information officer. Khan brings 30 years of IT experience to the role, including 16 years as a chief information officer. He also has expertise in strategic planning, IT and digital transformation, multichannel user experience enhancements, data analytics, application and infrastructure modernization, streamlining IT operations and maturing information security. Khan most recently served at the $4.7 billion Texas Dow Employees Credit Union in Houston for five years as chief information officer. His work earned him a CSO50 Cyber Security Award in 2020 for world class cybersecurity strategy and execution, and in addition, he was a finalist for the 2020 Houston CIO of the Year Awards and was named a Top 50 Multicultural Leader in Tech by the Tech Inclusion Council.

Jen Humphrey was hired as vice president of employee experience. In her new role, Humphrey will be managing Coastal’s employee recruiting and retention efforts. She brings more than 21 years of prior experience leading HR responsibilities such as performance management, talent acquisition, compensation and rewards program design, and building teams through expert mentorship and coaching.

VENDORS

Allied Payment Network, Inc., a provider of online and mobile money movement solutions to banks and credit unions, promoted Geoff Knapp to CEO. He previously served as chief growth officer since November 2020 and succeeds Allied founder Ralph Marcuccilli, who will move into the role of chairman of the board. Before joining Allied, Knapp was general manager of the payments division at 2checkout, which was acquired by Verifone in 2020. He also held various leadership positions with CheckFree (acquired by FISV in 2007) and earned an MBA from the Goizueta Business School at Emory University.

Please send your People news items to Natasha Chilingerian at nchilingerian@cutimes.com.