Speed, Simplicity, Security: 3 Fundamentals of a Digital-First Member Experience

Overview

Date: Thursday, September 29, 2022

Time: 2pm EST | 11 am PST

[Also available for free, on-demand viewing for all registrants starting on 9/29/2022]

Cost: Complimentary

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For forward-thinking leaders at today’s credit unions, every decision is based on creating value for members. Modern members are looking for flexible, frictionless experiences that enable them to transact and interact with credit unions as quickly, simply, and securely as possible. In today’s digital-first landscape, it’s more important than ever to extend that curated experience to digital channels. 

Join this webcast to discover strategies for delivering a faster, simpler, more secure member experience. You will hear Sumeet Grover, Chief Digital and Marketing Officer of Alliant Credit Union, and Colleen Wilson of MANTL discuss how they partnered to create an automated omnichannel deposit origination solution built specifically for credit unions. You will also: 

  • Learn to accelerate the origination process by using machine learning to collect and verify only the information needed to determine eligibility.
  • Discover best practices for increasing average initial funding with a secure, streamlined application workflow.
  • Understand the essential role of transformational tech partnerships in creating the best possible member experience.

REGISTER NOW! (Not able to attend? We recommend you STILL REGISTER – you will receive an email with how to access the recording of the event)

Speakers:

Sumeet Grover | Chief Digital and Marketing Officer | Alliant Credit Union

Sumeet leads digital, marketing, operations, and member experience functions at Alliant. He is responsible for enterprise-wide digital and marketing strategies, digital innovation and transformation, marketing, acquisitions, brand, public relations, communications, products, payments, investments, banking operations, analytics, contact center, digital care, and member services. Prior to joining Alliant as Chief Digital & Marketing Officer, Sumeet held several leadership roles at Citi. He has a Bachelor’s degree in life sciences, Master’s in business management, and has extensive experience in marketing, digital, analytics, client experience, operations and technology.
Colleen Wilson | VP of Product| MANTL

Colleen Wilson is the VP of Product at MANTL, an enterprise SaaS company helping traditional financial institutions modernize and grow. MANTL’s whitelabeled software helps community and regional institutions raise billions of dollars in core deposits each year and is up to 10x more cost-effective than building a brick-and-mortar branch.

Colleen has 15 years of product leadership experience across companies of all sizes, from startups to Edward Jones and Square. Colleen’s diverse background allows her to bring the perspective of the customer, competitor, client and investor to product leadership decisions and take a customer and market-driven approach to product development. In addition to serving as the co-chairwoman of FTW: FinTech Women, Colleen is a member of the executive women’s network Chief and participates in WIP: Women in Product. Colleen is also on the advisory board of Fintex.org.