Of all the reasons why credit unions choose to collaborate with external parties, the desire to streamline compliance work just might top the list. Compliance has historically been viewed as a daunting, resource-draining area of business for credit unions, especially smaller ones, and in a world that looks increasingly different than it used to – with evolving financial needs necessitating new products and services, for one – the requirements are only multiplying and becoming more complex. That's why many rely on helpers such as peer credit unions, CUSOs, consultants and technology platforms to consistently check off every compliance to-do item on time.

One third party that is focused on assisting credit unions with their governance, risk and compliance (GRC) needs is the Des Moines, Iowa-based ViClarity (formerly PolicyWorks, LLC), a GRC management solutions provider serving highly regulated industries. In August 2021, ViClarity launched AdVisor, a suite of consulting services for credit unions utilizing the company's GRC technology solution, which includes an advanced onboarding service and on-demand access to ViClarity's compliance experts.

Erin O'Hern

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.