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Navy Federal Credit Union's 11 million members just gained a new perk – access to Liberty Mutual home and auto insurance, in addition to special discounts and service benefits, thanks to an expanded partnership between the credit union and TruStage.
CUNA Mutual Group made the announcement about TruStage, its consumer insurance brand, on Wednesday. TruStage has been working with Liberty Mutual for more than 20 years to make preferred pricing on auto and home insurance available to credit union members, according to CUNA Mutual.
Navy Federal has made TruStage life insurance and accidental death and dismemberment products available to members through Navy Federal Financial Group since 2000.
Benefits of the new partnership to members of the $151 billion, Vienna, Va.-based Navy Federal include exclusive savings just for being credit union members, customer service via digital channels and Liberty Mutual's contact center, a customized digital experience that provides educational tools and auto insurance quotes, and access to a dedicated call center team that will provide priority and personalized service, CUNA Mutual Group said.
"We're thrilled by the partnership we continue to build with TruStage and our new relationship with Liberty Mutual," Michelle Kaufman, vice president, consumer lending servicing, projects and risk at Navy Federal, said in a prepared statement. "Our goal is to make sure we provide the best member service, experience and financial products to fit our members' needs. We take pride in knowing our relationship with Liberty Mutual gives military members, veterans and their families access to potentially significant savings and a seamless digital experience."
Corrin Maier, vice president, partner management at TruStage, added, "We've worked closely with Navy Federal for years and we're incredibly proud to expand our strong partnership to serve Navy Federal members in new ways through our auto and home insurance program. We are excited to help Navy Federal members build brighter financial futures through our strong digital customer experience and unparalleled support."
More than 22.5 million people are currently insured through TruStage, according to CUNA Mutual Group.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
