RBFCU Joins an Exclusive Group of CUs as It Crosses the 1 Million Member Mark

In seven years, the credit union says it has doubled its membership numbers.

The State Flag of Texas. (Source: Adobe Stock)

Randolph-Brooks Federal Credit Union continued its Texas-sized growth as it reported that the credit union crossed the 1 million-member threshold in recent weeks.

The Live Oak, Texas-based RBFCU ($14.6 billion in assets, 1,000,715 members), the largest credit union in Texas, said in a statement that the 1 millionth member walked into the credit union’s Mission South Branch in San Antonio to open an account. The member, only referred to as Cynthia C., “was presented with a number of gifts from the credit union including a $100 credit to her new account, which she said will be saved to buy a new car.”

“Among the many ways we measure our performance as a credit union, membership is vitally important,” RBFCU President/CEO Christopher O’Connor said. “If we’re growing in membership, we know we are offering the service and the products that our members desire.”

According to NCUA data, RBFCU joined eight other credit unions in the country to serve more than 1 million members.

“With this size of membership, as always, our aim is to maintain our strengths in service and to continue to offer our members new products that save time, save money and earn money,” said O’Connor. “To reach 1 million members is a significant marker for us, and we believe it reflects the job we’re doing as well as the credit union difference.”

According to RBFCU, the credit union has witnessed significant membership growth through its digital channels, online banking platform and the RBFCU mobile app.