The State Flag of Texas. (Source: Adobe Stock)
Randolph-Brooks Federal Credit Union continued its Texas-sized growth as it reported that the credit union crossed the 1 million-member threshold in recent weeks.
The Live Oak, Texas-based RBFCU ($14.6 billion in assets, 1,000,715 members), the largest credit union in Texas, said in a statement that the 1 millionth member walked into the credit union's Mission South Branch in San Antonio to open an account. The member, only referred to as Cynthia C., "was presented with a number of gifts from the credit union including a $100 credit to her new account, which she said will be saved to buy a new car."
"Among the many ways we measure our performance as a credit union, membership is vitally important," RBFCU President/CEO Christopher O'Connor said. "If we're growing in membership, we know we are offering the service and the products that our members desire."
According to NCUA data, RBFCU joined eight other credit unions in the country to serve more than 1 million members.
"With this size of membership, as always, our aim is to maintain our strengths in service and to continue to offer our members new products that save time, save money and earn money," said O'Connor. "To reach 1 million members is a significant marker for us, and we believe it reflects the job we're doing as well as the credit union difference."
According to RBFCU, the credit union has witnessed significant membership growth through its digital channels, online banking platform and the RBFCU mobile app.
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Michael Ogden
Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.
