CU*Answers Selects New CEO

Geoff Johnson will take over for Randy Karnes next month.

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The CUSO CU*Answers announced it finalized its CEO succession planning with the selection of Geoff Johnson as its new CEO effective October 1. Johnson will replace outgoing CEO Randy Karnes.

According to the technology solutions provider CU*Answers, Johnson has been with the CUSO since 2005. In 2014, he was named COO and eventually became President/COO in 2018.

“Geoff has been an invaluable member of the CU*Answers team for many years, and we are confident that he will continue the legacy of exceptional leadership Randy leaves behind as he approaches retirement,” said CU*Answers’ Chairman of the Board and CEO of Honor Credit Union, Scott McFarland.

Geoff Johnson

During his tenure at CU*Answers, Johnson has worked in the growth and development of CU*Answers Management Services teams including Earnings Edge, Lender*VP, AuditLink, Web Services, SettleMINT and Imaging Solutions.

In a statement Karnes said, “I have full faith in Geoff’s ability to guide CU*Answers forward in the years to come. His insight and work ethic have been a big part of the CUSO’s growth into new areas over the last decade. He has both the drive and the knowledge of our industry and organization to continue its forward momentum.”

Randy Karnes

According to information provided by CU*Answers, Karnes will continue working with the CUSO in an advisory and special projects role until his retirement Sept. 30, 2022.

Karnes has been the CUSO’s CEO since 1994. McFarland added, “Randy never stopped at just a vision of what this CUSO could become—he worked tirelessly to see that vision come to pass. Above all, he’s always been invested in developing the strongest team possible, and he leaves a deep bench of robust leaders ready to carry the mantle, including our new CEO Geoff Johnson.”