At the onset of the pandemic, credit unions quickly pivoted to digital operations and began creatively helping members through financial difficulties, giving them plenty to be proud of as they reflect on these past 15 months. But as they consider their future, a few distinct challenges loom, according to leaders who spoke Thursday during CUNA Mutual Group's virtual Discovery2021 conference.
A Discovery2021 session moderated by CUNA Mutual President/CEO Bob Trunzo featured three industry leaders: Diana Dykstra, president/CEO of the California & Nevada Credit Union Leagues and board chair for the American Association of Credit Union Leagues; Brad Green, president/CEO for Listerhill Credit Union ($1.1 billion, Muscle Shoals, Ala.) and CUNA's board chair; and Larry Sewell, vice president of community outreach for Together Credit Union ($2.2 billion, St. Louis, Mo.) and board chair for the African American Credit Union Coalition.
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