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Effective board governance is the foundation for great member service, the acquisition of next-generation leadership and resilience. The challenges resulting from the COVID-19 pandemic are being followed by a recovery, an uneven economic environment, and heightened competition for members and employees. Credit union boards must be engaged, focused, knowledgeable and able to respond to these emerging conditions. The credit union's primary stakeholders – its members, employees and communities – all are counting on it and their future depends upon it.
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