The 15 other credit unions that invested in the Posh CUSO are:

Affinity Federal Credit Union ($3.6 billion, Basking Ridge, N.J.)
Affinity Plus Federal Credit Union ($3.4 billion, St. Paul, Minn.)
Chartway Federal Credit Union ($2.49 billion, Virginia Beach, Va.)
Digital Federal Credit Union ($9.85 billion, Marlborough, Mass.)
Langley Federal Credit Union ($3.86 billion, Newport News, Va.)
One Nevada Credit Union ($1.2 billion, Las Vegas)
Service Federal Credit Union ($4.9 billion, Portsmouth, N.H.)
State Department Federal Credit Union ($2.4 billion, Alexandria, Va.)
Securityplus Federal Credit Union ($468.6 million, Baltimore)
Workers Credit Union ($2.1 billion, Littleton, Mass.)
Together Credit Union ($2.2 billion, St. Louis, Mo.)
Lake Trust Credit Union ($2.4 billion, Brighton, Mich.)
MassMutual Federal Credit Union ($359.6 million, Springfield, Mass.)
Patelco Credit Union ($8.7 billion, Dublin, Calif.)
USAlliance Federal Credit Union ($2 billion, Rye, N.Y.)

According to Posh Technologies Vice President of Strategic Growth Elise Sherman, the fintech's bots not only help credit unions free up their contact center representatives' time, they can also generate income for credit unions through their sales generation and marketing capabilities. The website bot, which takes one to two weeks to implement, answers visitors' basic questions on topics such as branch hours, ATM locations and routing numbers. The banking bot sits on a member's online banking dashboard, and in addition to answering questions, it can complete workflow requests through a core system integration, such as requests to check account balances, make payments and transfers, or put travel freezes on cards. It can also act as a personal financial advisor and market products to members, Sherman said.

Instant Insights /

16 Credit Unions Invest in Posh, a Conversational AI-Focused CUSO

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