7 Credit Unions Boost Careers Through New Hires, Promotions

WEST

The $1.6 billion Hughes Federal Credit Union in Tucson, Ariz., promoted Tara Tocco to vice president of internal audit and compliance. Tocco will lead the internal audit and compliance departments responsible for ensuring the strength of the compliance program, including policies and procedures that are designed to safeguard credit union assets and comply with all state, federal and local regulations. Tocco has been with Hughes for over 20 years and most recently held the internal audit manager position for 11 years. Prior to joining Hughes, she worked for Bank One, starting as a file clerk and working her way up to a branch manager position. She holds the Credit Union Compliance Expert Certification and Internal Auditor Certification from CUNA, and received the Association of Credit Union Internal Auditors’ (ACUIA) “Randy Manscill Excellence in Service Award.” She currently serves on the board of the ACUIA.

TruWest Credit Union ($1.36 billion, Tempe, Ariz.) promoted two employees and hired another.

Sarah Hancotte was promoted to vice president of strategy. In her new role, she will take lead on planning and executing strategic initiatives that help TruWest maintain a competitive role in the marketplace. Hancotte has worked at TruWest for 14 years and previously led a team of 40 employees as the Arizona district manager before advancing to IT application manager. She currently serves on the board of the Arizona Council on Economic Education.

Jennifer Kimmell was promoted to SVP and chief marketing officer. Kimmell has been with TruWest for 15 years and previously served as vice president for both the strategy and member service departments. Before joining TruWest, she was the assistant vice president at BBVA Compass, a bank holding company. In her new role, Kimmell will lead the credit union’s marketing and communication efforts, including developing and promoting the credit union’s digital channels. Kimmell volunteers as a CUNA committee member in her spare time.

Jeff Lee was hired as vice president of lending. Lee began his career in federal law enforcement, investigating crimes related to tax evasion, money laundering and identity theft. In early 2000, he left law enforcement to become a partner at a mortgage company. His experience in construction financing took him to Fairway Independent Mortgage, where he spearheaded the development and growth of a renovation lending platform that grew to a top five renovation lender in the country.

EAST

The $226.8 million, Scranton, Pa.-based NET Federal Credit Union promoted three employees and hired another.

Phil Zvirblis was promoted to branch manager. Zvirblis spent the last decade working in the financial industry, most recently as a loan officer for NET. He will manage the branches with help from the assistant branch managers.

Jessica Tonkin was promoted to assistant branch manager at NET’s Olyphant, Pa., location. She has over 14 years’ experience with NET and most recently served as a temporary assistant branch manager.

Sean Thorpe was promoted to assistant branch manager at NET’s Scranton location. Thorpe has spent more than a decade working in financial institutions, most recently as a senior loan officer for NET.

Kim Kramer was hired as indirect lending manager to begin NET’s indirect lending program and help increase both its membership and loan portfolios. Kramer has previous experience working in the program’s industry at other financial institutions.

The $389 million, Falls Church, Va.-based Arlington Community Federal Credit Union hired three professionals to its leadership team.

Marty Weitzel was hired as director of business lending. Weitzel comes to ACFCU with an extensive background in business banking, and will be responsible for growing ACFCU’s small business portfolio and building additional product offerings to offer business members a remarkable experience.

Nancy Davis was hired as director of member experience. Davis has over 20 years of customer care and management experience, including time in both the bank and credit union industries. Her role will be to ensure that ACFCU is consistently providing remarkable service to all members.

Jean Allen was hired as real estate manager. Allen has over 15 years of experience in lending, operations and compliance, and a record of growing portfolios. In her new role, she will oversee and guide ACFCU’s first and second mortgage teams to support members in one of their biggest financial investments.

The $270 million, York, Pa.-based First Capital Federal Credit Union hired Sorn Sanh as assistant vice president of business services. In her new role, Sanh will oversee First Capital’s business services department’s loan, deposit and service products.

She has worked in banking for the past 16 years, most recently at BB&T as assistant vice president, market leader and Fulton Bank as a financial center manager. Sanh currently volunteers or has volunteered with several York-based organizations, including Habit for Humanity, Junior Achievement, United Way and the Southern York County Business Association.

MIDWEST

The $1.47 billion Consumers Credit Union in Kalamazoo, Mich., hired two new employees.

Steve Glascock was hired as manager of Consumers’ new Grand Haven office, which is set to open this summer. Glascock has been in banking for over 10 years. Though he has worked in numerous capacities, including back-end support roles, he has been managing retail offices along Michigan’s lakeshore for the last three years.

Brett Clark was hired as a mortgage loan officer. Clark will be assisting members with mortgages from the call center at the credit union’s headquarters at The Groves in Kalamazoo. The 16-year mortgage industry veteran has helped thousands of families realize their dreams of homeownership.

The $855.5 million, Notre Dame, Ind.-based Notre Dame Federal Credit Union hired Randal “Randy” Kaufman as senior mortgage loan originator for the credit union’s Arizona market. Kaufman brings over 32 years of residential lending experience. He holds the designation of Certified Military Housing Specialist, which has provided him with specialized knowledge to work with current and former military borrowers.

CUSOS

Banking technology solution provider Nymbus recently formed Nymbus CUSO and appointed John Janclaes as president. The CUSO was launched to help connect credit unions with trusted fintech offerings that enable opportunities for generating new revenue streams while deepening connections and value to members. A 30-year industry veteran, Janclaes previously served as president/CEO for the $2.2 billion, Burbank, Calif.-based Partners Federal Credit Union.

Please send your People news items to Natasha Chilingerian at nchilingerian@cutimes.com.