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WEST

Tara Tocco Tara Tocco

The $1.6 billion Hughes Federal Credit Union in Tucson, Ariz., promoted Tara Tocco to vice president of internal audit and compliance. Tocco will lead the internal audit and compliance departments responsible for ensuring the strength of the compliance program, including policies and procedures that are designed to safeguard credit union assets and comply with all state, federal and local regulations. Tocco has been with Hughes for over 20 years and most recently held the internal audit manager position for 11 years. Prior to joining Hughes, she worked for Bank One, starting as a file clerk and working her way up to a branch manager position. She holds the Credit Union Compliance Expert Certification and Internal Auditor Certification from CUNA, and received the Association of Credit Union Internal Auditors' (ACUIA) "Randy Manscill Excellence in Service Award." She currently serves on the board of the ACUIA.

Sarah Hancotte Sarah Hancotte

TruWest Credit Union ($1.36 billion, Tempe, Ariz.) promoted two employees and hired another.

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Sarah Hancotte was promoted to vice president of strategy. In her new role, she will take lead on planning and executing strategic initiatives that help TruWest maintain a competitive role in the marketplace. Hancotte has worked at TruWest for 14 years and previously led a team of 40 employees as the Arizona district manager before advancing to IT application manager. She currently serves on the board of the Arizona Council on Economic Education.

Jennifer Kimmell Jennifer Kimmell

Jennifer Kimmell was promoted to SVP and chief marketing officer. Kimmell has been with TruWest for 15 years and previously served as vice president for both the strategy and member service departments. Before joining TruWest, she was the assistant vice president at BBVA Compass, a bank holding company. In her new role, Kimmell will lead the credit union's marketing and communication efforts, including developing and promoting the credit union's digital channels. Kimmell volunteers as a CUNA committee member in her spare time.

Jeff Lee Jeff Lee

Jeff Lee was hired as vice president of lending. Lee began his career in federal law enforcement, investigating crimes related to tax evasion, money laundering and identity theft. In early 2000, he left law enforcement to become a partner at a mortgage company. His experience in construction financing took him to Fairway Independent Mortgage, where he spearheaded the development and growth of a renovation lending platform that grew to a top five renovation lender in the country.

EAST

Phil Zvirblis Phil Zvirblis

The $226.8 million, Scranton, Pa.-based NET Federal Credit Union promoted three employees and hired another.

Phil Zvirblis was promoted to branch manager. Zvirblis spent the last decade working in the financial industry, most recently as a loan officer for NET. He will manage the branches with help from the assistant branch managers.

 

Jessica Tonkin Jessica Tonkin

Jessica Tonkin was promoted to assistant branch manager at NET's Olyphant, Pa., location. She has over 14 years' experience with NET and most recently served as a temporary assistant branch manager.

 

 

 

Sean Thorpe Sean Thorpe

Sean Thorpe was promoted to assistant branch manager at NET's Scranton location. Thorpe has spent more than a decade working in financial institutions, most recently as a senior loan officer for NET.

 

 

 

Kim Kramer Kim Kramer

Kim Kramer was hired as indirect lending manager to begin NET's indirect lending program and help increase both its membership and loan portfolios. Kramer has previous experience working in the program's industry at other financial institutions.

The $389 million, Falls Church, Va.-based Arlington Community Federal Credit Union hired three professionals to its leadership team.

Marty Weitzel Marty Weitzel

Marty Weitzel was hired as director of business lending. Weitzel comes to ACFCU with an extensive background in business banking, and will be responsible for growing ACFCU's small business portfolio and building additional product offerings to offer business members a remarkable experience.

 

 

Nancy Davis Nancy Davis

Nancy Davis was hired as director of member experience. Davis has over 20 years of customer care and management experience, including time in both the bank and credit union industries. Her role will be to ensure that ACFCU is consistently providing remarkable service to all members.

 

 

Jean Allen Jean Allen

Jean Allen was hired as real estate manager. Allen has over 15 years of experience in lending, operations and compliance, and a record of growing portfolios. In her new role, she will oversee and guide ACFCU's first and second mortgage teams to support members in one of their biggest financial investments.

The $270 million, York, Pa.-based First Capital Federal Credit Union hired Sorn Sanh as assistant vice president of business services. In her new role, Sanh will oversee First Capital's business services department's loan, deposit and service products.

Sorn Sanh Sorn Sanh

She has worked in banking for the past 16 years, most recently at BB&T as assistant vice president, market leader and Fulton Bank as a financial center manager. Sanh currently volunteers or has volunteered with several York-based organizations, including Habit for Humanity, Junior Achievement, United Way and the Southern York County Business Association.

MIDWEST

Steve Glascock Steve Glascock

The $1.47 billion Consumers Credit Union in Kalamazoo, Mich., hired two new employees.

Steve Glascock was hired as manager of Consumers' new Grand Haven office, which is set to open this summer. Glascock has been in banking for over 10 years. Though he has worked in numerous capacities, including back-end support roles, he has been managing retail offices along Michigan's lakeshore for the last three years.

Brett Clark Brett Clark

Brett Clark was hired as a mortgage loan officer. Clark will be assisting members with mortgages from the call center at the credit union's headquarters at The Groves in Kalamazoo. The 16-year mortgage industry veteran has helped thousands of families realize their dreams of homeownership.

 

 

Randy Kaufman Randy Kaufman

The $855.5 million, Notre Dame, Ind.-based Notre Dame Federal Credit Union hired Randal "Randy" Kaufman as senior mortgage loan originator for the credit union's Arizona market. Kaufman brings over 32 years of residential lending experience. He holds the designation of Certified Military Housing Specialist, which has provided him with specialized knowledge to work with current and former military borrowers.

CUSOS

John Janclaes John Janclaes

Banking technology solution provider Nymbus recently formed Nymbus CUSO and appointed John Janclaes as president. The CUSO was launched to help connect credit unions with trusted fintech offerings that enable opportunities for generating new revenue streams while deepening connections and value to members. A 30-year industry veteran, Janclaes previously served as president/CEO for the $2.2 billion, Burbank, Calif.-based Partners Federal Credit Union.

Please send your People news items to Natasha Chilingerian at [email protected].

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.