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ATM management company Dolphin Debit has partnered with interactive location search company Wave2 for a mobile location service for credit unions.
According to a statement from both organizations, the Wave2 Locator will help credit unions "simplify and enhance their location search and mapping functionality to promote all of their own branches and ATMs, retail locations, shared services and multiple surcharge-free ATM networks, all in one cohesive user experience."
The Wave2 Locator can be added to a credit union's website or mobile app, giving members "the ability to view information in a traditional map or list format or from a birds-eye view or 3D perspective." Using the service, members can view items such as branch hours, photos, street views, schedule appointments and even COVID alerts in the area.
"We're excited about offering this tool to our clients," Gary Walston, CEO of Dolphin Debit, said. "With the Wave2 Locator, banks and credit unions can bring all of their third party location data together into one platform, making it easier for them to manage and gain greater insight into users' behavior and experience."
Co-Founder of Wave2, Jason Green, said, "The Wave2 Locator was designed to make it easier for financial institutions to promote all their convenient locations and access features from within their own trusted online environments. Additionally, the geographic interest data provides invaluable insight into how to best serve their customers and members."
According to a press release, with the Wave2 Locator, financial institutions can control all aspects of the location data and user interface in real time using powerful tools with simple drag-and-drop and push-button updating functionality that doesn't require IT support. This simplifies updating of location details and hours, which is especially important when resources, hours and restrictions are constantly changing. The tool also provides financial institutions deep insights into user search behavior and geographic interests, which can aid in decisions about new branch and ATM placements, retail partnerships and geographically targeted marketing.
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