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As a credit union executive, you read, see and hear it all the time. If you're going to survive you need to grow, which means navigating two critical challenges: Keeping up with capital and with earnings. The urgency of this equation has been intensified by COVID-based market disruptions, notably in the way members interact with their credit union – behavioral changes that likely are here to stay. Here, we'll focus on branch system rationalization and suggest a useful implementation tool for credit unions with the right facilities configuration.
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