Credit Unions See Enhanced Scale, Efficiency, Process as Two Groups Partner

Wescom Resources Group and Ongoing Operations want to reduce friction and increase tech capabilities for credit unions.

New developments in the CU-fintech space. (Source: whiteMocca/Shutterstock)

Wescom Resources Group and Ongoing Operations have joined together in a new partnership agreement to offer integrated solutions for credit unions.

According to the details of the partnership, it will enable these managed services and branch technology organizations to create integrated solutions to credit unions, in line with their joint mission “to build ever-stronger relationships, systems and processes that enable our clients to innovate and prosper,” and a shared vision “to redefine what it means to be a technology partner in the service of credit unions,” the announcement stated.

Wescom Resources Group (WRG), backed by Wescom Credit Union, provides credit unions with advanced technology solutions that increase their competitive edge. Ongoing Operations (OGO) is a credit union-owned technology services provider.

“At Ongoing Operations, we are focused on offering best-in-breed technology solutions built and customized for the unique needs of credit unions and their members,” Kirk Drake, president/CEO of OGO, said. “We are excited to form this partnership with Wescom Resources Group, a like-minded technology CUSO whose credit-union focused mission is aligned with our own.”

According to the joint statement, current and prospective credit union clients of both organizations will benefit from the combined scale, expertise and experience of the two technology providers, reducing the number of vendors they need to work with and enabling coordinated strategic planning as well as faster implementation timelines. The two firms offer a range of technology capabilities, including managed services, branch teller automation, disaster recovery data backup and telecommunications solutions.

“With a combined 87 employees, four data centers, 185 credit union clients and 10,000 supported devices, our partnership with OGO will empower credit unions to deploy and manage their most critical IT services, quickly and at scale,” Dave Cerwinski, president of Wescom Resources Group, said. “We are thrilled to team up with OGO to serve our mutual credit union clients as their trusted technology partners.”