New developments in the CU-fintech space. New developments in the CU-fintech space. (Source: whiteMocca/Shutterstock)

Wescom Resources Group and Ongoing Operations have joined together in a new partnership agreement to offer integrated solutions for credit unions.

According to the details of the partnership, it will enable these managed services and branch technology organizations to create integrated solutions to credit unions, in line with their joint mission "to build ever-stronger relationships, systems and processes that enable our clients to innovate and prosper," and a shared vision "to redefine what it means to be a technology partner in the service of credit unions," the announcement stated.

Wescom Resources Group (WRG), backed by Wescom Credit Union, provides credit unions with advanced technology solutions that increase their competitive edge. Ongoing Operations (OGO) is a credit union-owned technology services provider.

"At Ongoing Operations, we are focused on offering best-in-breed technology solutions built and customized for the unique needs of credit unions and their members," Kirk Drake, president/CEO of OGO, said. "We are excited to form this partnership with Wescom Resources Group, a like-minded technology CUSO whose credit-union focused mission is aligned with our own."

According to the joint statement, current and prospective credit union clients of both organizations will benefit from the combined scale, expertise and experience of the two technology providers, reducing the number of vendors they need to work with and enabling coordinated strategic planning as well as faster implementation timelines. The two firms offer a range of technology capabilities, including managed services, branch teller automation, disaster recovery data backup and telecommunications solutions.

"With a combined 87 employees, four data centers, 185 credit union clients and 10,000 supported devices, our partnership with OGO will empower credit unions to deploy and manage their most critical IT services, quickly and at scale," Dave Cerwinski, president of Wescom Resources Group, said. "We are thrilled to team up with OGO to serve our mutual credit union clients as their trusted technology partners."

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Michael Ogden

Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.