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The $3.8 billion, Folsom, Calif.-based SAFE Credit Union hired Micah Grant as assistant vice president of communications and public relations. Grant, a veteran communications professional who has worked in the California Legislature as a consultant, will oversee a team that delivers public relations and external communications for SAFE. He most recently was vice president of Mercury Public Affairs, where he developed, directed and executed strategic communications campaigns for a variety of clients, including government relations work, grassroots marketing, and media relations. He is a Natomas Unified School District trustee and serves as vice chair for California Black Media.
The $1.2 billion San Francisco Federal Credit Union promoted Melissa Palwick from consumer lending manager to chief member experience officer. As consumer lending manager, Palwick has been responsible for all underwriting, processing, new product development, quality assurance and servicing of consumer loan products. Prior to joining the credit union, she spent 20 years at Bank of the West, working her way up from an entry level customer service position to vice president of dealer financial service operations. In her new role, Palwick will oversee the Member Service Center, training, business and community development, marketing, and digital sales and service.
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