VolCorp Launches New CUSO
Symphony is designed to help credit unions manage difficult internal operations.
Volunteer Corporate Credit Union has launched a new CUSO to help credit unions manage their enterprise risks, business continuity, information security and supervisory committee audits.
VolCorp President/CEO Jeff Merry said Symphony, LLC, wholly owned by VolCorp, has recently worked with credit unions with assets ranging from $29 million to $5 billion.
“We look forward to developing new relationships and further enhancing our existing partnerships with Symphony,” Merry said.
VolCorp has appointed Christina Adkison to be Symphony’s president/CEO. Last October the 26-year credit union veteran was promoted at VolCorp to SVP of strategic initiatives with a mission to develop the new CUSO. Her VolCorp title is now chief experience officer.
Adkison said the CUSO came about by simply talking with credit unions and asking them about their pain points regarding credit union operations.
“Leading a credit union in today’s environment with all the different moving pieces — from regulatory to the normal daily functions — can be overwhelming,” Adkison said.
“The benefits of Symphony go beyond providing a way to strengthen credit union operations,” she said. “The real benefit is providing time back to the credit union to focus on the primary reason credit unions exist — to serve the member.”
VolCorp had nearly $2 billion in assets as of Nov. 30. It has a national field of membership and serves more than 330 credit unions in Tennessee, Kentucky, Alabama, California, Florida, Georgia, Indiana, Louisiana, Maryland, Michigan, Minnesota, Missouri, Mississippi, North Carolina, South Carolina, Virginia and Wisconsin.