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The U.S. has always lagged behind countries like China and India in digital wallet adoption – and so far, it doesn't look like the COVID-19 pandemic will change that.
As COVID-19 cases spike across the U.S., a smartphone equipped with Apple Pay, Samsung Pay or another mobile wallet seems like an ideal way for shoppers to avoid physically touching keypads, pens and cards at checkout. However, the use of mobile wallets has failed to expand at the rate some analysts expected. As of mid-April, TD Bank reported that it had not seen an increase in mobile payments, even as the use of other contactless payment methods grew.
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