Source: Shutterstock.
Business development is never easy, and when the pandemic hit, it became even more challenging. But credit unions have adapted by spotting new consumer trends and finding some creative ways to keep their business development pipelines open. What's more, because members are flocking to digital banking, credit unions are leveraging technology solutions to grow business development opportunities.
Ted Brown, co-founder of Digital Onboarding Inc. in Boston, said credit unions are essentially sitting on a business development gold mine among their current members but are not necessarily equipped in the digital age to tap into it. He noted when the branch lobbies were closed during the onset of the pandemic, everyone was moving to digital banking,\ and now that trend seems to be in hyper drive.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
