Maine's Connected CU Sticks With Symitar's Episys Core for 10 More Years
The partnership "will provide our credit union the technology solutions we need to grow and improve the financial lives of our members."
Connected Credit Union based in Augusta, Maine, has signed a new 10-year outsourcing agreement with Synergent to provide the Symitar Episys core platform.
Connected ($101.9 million in assets; 8,532 members) merged in June with Winslow Community Federal Credit Union ($45.8 million in assets; 4,648 members) after approvals from the NCUA and Maine regulatory authorities.
“Connected Credit Union and Winslow Community Federal Credit Union had been working with Synergent before our merger was finalized, so the decision for our combined institution to continue our relationship with them was an easy one,” Cathy Bond, president of Connected, said in a statement. Bond earlier was CEO of Winslow Community.
Connected’s CEO, Richard Lachance, called the new agreement with Synergent a “win-win” for members.
“Our partnership with Synergent will provide our credit union the technology solutions we need to grow and improve the financial lives of our members,” Lachance said in a statement. “I have complete confidence in Synergent’s team and what they bring to the table.”
The credit union also announced it had signed an agreement with Synergent for “remote deposit services through Jack Henry’s Enterprise Payment Solutions, check processing through the Alogent platform, and marketing and digital banking through Access Softek.”
Synergent, for more than 30 years, has worked with Connected. “My team has been working with Richard, Cathy and their dedicated employees for many years,” Scott Johnsen, SVP of operations at Synergent, said. “It is a privilege to provide innovative, comprehensive products and services to them in this new capacity.”
Recently, Linn-Co Federal Credit Union ($137.9 million in assets; 21,293 members) said it went with the Episys core platform from Symitar, hosted by Member Driven Technologies, to “boost efficiencies, improve the member experience and allow them to be more flexible.”
The Livermore, Calif.-based OE Federal Credit Union ($1.2 billion in assets; 86,438 members) recently announced it will transition to the Episys core platform.