Interactive branch kiosk at Members Cooperative CU.
Members Cooperative Credit Union in Duluth, Minn., didn't plan its technological overhaul around the COVID-19 pandemic, but it turns out the two went well together. While sudden lobby closures over transmission concerns might have been a headache for many, this credit union was ready to pivot.
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Raychel Lean
Raychel Lean is ALM's Florida bureau chief, overseeing the Daily Business Review. Email her at [email protected] or follow her on Twitter via @raychellean.
