Member service via artificial intelligence.
In the next 10 years, the way in which advice and service is delivered and consumed will change dramatically. Recent progress has brought an increase in credit unions transitioning to incorporate financial technology into their service offerings. However, much of this trend has focused on streamlining processes like onboarding – for example, by enabling accounts to be opened quickly through an iPad instead of filling out piles of paperwork. Advances like these have been helpful in enhancing the member experience, but they've also been almost entirely digital in nature.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
