Credit Unions Begin New Decade With Upgraded, Converted Systems

A number of credit unions recently completed or signed up for core conversions, financial technology upgrades, or other system renovations or modifications. Here is CU Times’ latest assembly of reported moves.

Alliant Credit Union ($11 billion, Chicago) launched a new online banking platform, which it said was an opportunity to continue advancing its technology platform using application program interfaces. This improves Alliant’s ability to give its members future enhancements more quickly.

Joining online/mobile banking provider Bankjoy’s ecosystem are Pyramid Federal Credit Union ($166 million, Tucson, Ariz.); Cooperative Teachers Federal Credit Union ($120 million, Tyler, Texas); Mutual 1st Federal Credit Union ($96 million, Omaha, Neb.); two Irving, Texas-based credit unions, Las Colinas Federal Credit Union ($73 million) and Mobility Credit Union ($223 million); and Fort Financial Credit Union ($237 million, Fort Wayne, Ind.).

Tinker Federal Credit Union ($4.1 billion, Oklahoma City, Okla.) signed with the Tampa, Fla.-based technology and financial services innovator Best Innovation Group to use BIG’s FIVE Voice Banking platform.

A partnership between the Des Moines, Iowa-based cybersecurity training firm BrightWise and the Illinois Credit Union League will give credit union employees access to short training videos, quizzes, documentation, webinars and gamified features.

Gather Federal Credit Union ($520 million, Lihue, Hawaii) expanded its partnership with the Rancho Cucamonga, Calif.-based payments and fintech company CO-OP Financial Services to include contact center services. Also, Five County Credit Union ($261 million, Bath, Maine) added CardNav by CO-OP card controls and alerts mobile application, and CO-OP ATM network participation.

Credit unions shifting to the San Diego-based Corelation’s flagship product, KeyStone, included Wauna Credit Union ($260 million, Clatskanie, Ore.); TTCU Federal Credit Union ($1.9 billion, Tulsa, Okla.); Liberty First Credit Union ($293 million, Lincoln, Neb.); and San Francisco Federal Credit Union ($1.1 billion).

The Grand Rapids, Mich.-based CUSO CU*Answers, a core data processor, announced AllWealth Federal Credit Union ($20 million, Hamilton, Ohio); and Illinois Community Credit Union ($96 million, Sycamore, Ill.) plan to change their core data processing platforms to CU*Answers’ CU*BASE system. Alpena Alcona Area Credit Union ($360 million, Alpena, Mich.) and CU*Answers conducted a disaster recovery tabletop exercise.

VyStar Credit Union ($9.1 billion, Jacksonville, Fla.) is moving its credit card production and processing services to Jacksonville fintech provider FIS. Vystar also announced a partnership with the Los Angeles-based AI software company Zest AI to deploy machine learning decisioning.

The Brookfield, Wis.-based fintech provider Fiserv announced SAFE Credit Union ($3.07 billion, Folsom, Calif.); Hiway Federal Credit Union ($1.2 billion, St. Paul, Minn.); and Rogue Credit Union ($1.7 billion; Medford, Ore.) will extend and expand their Fiserv relationships by selecting the DNA core processing platform. Other credit unions selecting Fiserv cores included: ABCO Federal Credit Union ($205 million, Rancocas, N.J.) on Portico; Air Academy Federal Credit Union ($600 million, Colorado Springs, Colo.) on DNA; Envista Credit Union ($390 million, Topeka, Kan.) on DNA; Landmark Credit Union ($4.3 billion, New Berlin, Wis.) on DNA; Midwest Family Federal Credit Union ($30 million, Portage, Ind.) on Portico; UMassFive College Credit Union ($495 million, Hadley, Mass.) on DNA; Verve, a Credit Union ($1 billion, Oshkosh, Wis.) on DNA; and Superior (Wis.) Choice Credit Union ($493 million) on DNA.

The Schaumburg, Ill.-based Raddon, a Fiserv company and provider of research, analysis and strategic guidance, announced ELGA Credit Union ($794 million, Burton, Mich.) and Randolph-Brooks Federal Credit Union ($9.5 billion, Live Oak, Texas), will implement Raddon’s Predictive Analytics solution.

The Ann Arbor, Mich.-based HT Mobile Apps announced Southwest Airlines Federal Credit Union ($584 million, Dallas) has seen significant growth since launching Ace Jr.’s Savings Club, a free financial education mobile app.

The Rahway, N.J.-based e-signature provider IMM announced Great River Federal Credit Union ($189 million, St. Cloud, Minn.) deployed IMM eSign with Lending 360 in a video banking environment and now processes all loans electronically.

The Monett, Mo.-based tech and payment processing solutions provider Jack Henry & Associates, announced Goldenwest Federal Credit Union ($1.7 billion, Ogden, Utah) launched JHA’s iPay CardPay to its 29,000 active bill pay members.

Compass Community Credit Union ($141 million, Eureka, Calif.) signed a seven-year outsourcing agreement with the Westbrook, Maine-based Synergent to provide Episys core processing from Jack Henry & Associates’ Symitar division. Compass Community also signed agreements with Synergent for electronic check collection, check services, card services, statement processing, mobile deposit capture and share draft processing.

The Farmington Hills, Mich.-based Member Driven Technologies, a CUSO that hosts the Episys core platform from Symitar, announced Peoples Advantage Federal Credit Union ($71 million, Petersburg, Va.), and Century Credit Union ($114 million, St. Louis, Mo.) selected MDT to host their core platforms and IT infrastructure.

The New York City-based business intelligence provider Information Builders revealed the $5.6 billion, Harrisburg, Penn.-based Pennsylvania State Employees Credit Union selected its data and analytics platform.

Gesa Credit Union ($3.6 billion, Richland, Wash.) launched Uni, an AI-based search experience for members, powered by a tech company interface.

Blue Eagle Credit Union ($156 million, Roanoke, Va.) chose the Chelsea, Mich.-based Mahalo Banking’s Omni-Experience digital banking platform.

The Salt Lake City-based Millennial Vision, a content management solutions provider, announced the signing of Hawaii USA Federal Credit Union ($1.7 billion, Honolulu); Jacksonville Firemens Credit Union ($340 million, Jacksonville, Fla.); Westmark Credit Union ($800 million, Idaho Falls, Idaho); Strata Federal Credit Union ($263 million, Bakersfield, Calif.); Pacific Postal Credit Union ($220 million, San Jose, Calif.); Georgetown Kraft Credit Union ($110 million, Georgetown, S.C.); Southwest 66 Credit Union ($84 million, Odessa, Texas); and Greater Eastern Credit Union ($52 million, Johnson City, Tenn.).

The Silicon Slopes, Utah-based MX announced Alaska USA Federal Credit Union ($8.3 billion, Anchorage) chose MX’s mobile banking platform, which includes personal financial management through MX Pulse and value-added data services through MX Catalyst.

The San Ramon, Calif.-based Lumin Digital, a PSCU company, announced it successfully converted and onboarded Mutual Security Credit Union ($317 million, Shelton, Conn.) to Lumin Digital’s cloud-based platform. Lumin Digital also announced University of Illinois Community Credit Union ($373 million, Champaign, Ill.) signed a multi-year agreement for its cloud-based digital banking platform.

The Sandy, Utah-based POPio Mobile Video Cloud announced its selection by Michigan Legacy Credit Union ($213 million, Pontiac, Mich.) to deliver video-enabled assistance in the branch and across web and mobile channels.

The Dallas-based Ser Tech’s Flitter Credit Network expanded its service offerings to Redwood Credit Union ($5 billion, Santa Rosa, Calif.) and TDECU ($3.4 billion, Lake Jackson, Texas). Flitter offers members real FICO scores, credit education and loans through online and mobile banking platforms.

The Memphis, Tenn.-based CUSO Share One, Inc., which develops core processing software, announced recent client renewals include Best Financial Credit Union ($93 million, Muskegon, Mich.); CORE Credit Union ($100 million, Statesboro, Ga.); Bridgeton Onized Federal Credit Union ($36 million, Bridgeton, N.J.); Federal Employees West Federal Credit Union ($11 million, Los Angeles); JM Associates Federal Credit Union ($118 million, Jacksonville, Fla.); Desert Valleys Federal Credit Union ($42 million, Ridgecrest, Calif.); Sequoia Federal Credit Union ($34 million, Redwood City, Calif.); Healthcare Systems Federal Credit Union ($85 million, Falls Church, Va.); Cornerstone Community Federal Credit Union ($440 million, Lockport, N.Y.); Rio Grande Federal Credit Union ($56 million, Grand Junction, Colo.); Ampot Federal Credit Union ($9 million, Hamilton, Miss.); and Buckeye State Credit Union ($78 million, Akron, Ohio).

Jovia Financial Credit Union ($3.4 billion, Westbury, N.Y.) signed a three-year contract to procure the Garden City, N.Y.-based Webair’s secure managed cloud and uptime solutions, including Dedicated Private Cloud, offsite backups-as-a-service (BaaS) and disaster recovery-as-a-service (DRaaS).

The Durham, N.C.-based Zogo, which provides a financial literacy app targeting Gen Z, announced partnerships with CommunityWide Federal Credit Union ($474 million, South Bend, Ind.); Pyramid Federal Credit Union ($170 million, Tucson, Ariz.); MassMutual Federal Credit Union ($251 million, Springfield, Mass.); Magnolia Federal Credit Union ($128 million, Jackson, Miss.); Southern Chautauqua Federal Credit Union ($90 million, Lakewood, N.Y.); Diamond Credit Union ($679 million, Pottstown, Pa.); North Star Community Credit Union ($311 million, Maddock, N.D.); Pen Air Federal Credit Union ($1.6 billion, Pensacola, Fla.); and RelyOn Credit Union ($65 million, Dallas).