Mobile banking apps preferred over going to the branch. (Source: Shutterstock)
The quality of a financial institution's mobile app is now more important to consumers than the quality of its branches, according to a new research from payments company Marqeta.
The survey of more than 2,000 U.S. and UK adults found that 62% of Americans do most of their banking online, 69% expect to use their mobile banking app regularly in the next three months and 67% said it wouldn't inconvenience them if their financial institutions closed all of their branches tomorrow.
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