CUNA Strategic Services has formed a new strategic alliance with Sandy, Utah-based video software provider POPi/o in an effort to help more credit unions offer digital face-to-face interactions with members.
POPi/o's web and mobile video technology provides members with in-branch video help, mobile video banking and web video meetings. According to CUNA Strategic Services, the alliance foreshadows fundamental shifts in how members will interact with their credit unions.
"As more members use mobile banking, the shape of full-service branches will evolve," CUNA Strategic Services president Eric Gelly said. "We chose to bring POPi/o's video banking solution on board to help credit unions bring this technology into their branches."
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