Collaboration at CUs.
From decades-old financial institutions to digital-native firms born on the internet, brands across industries are rethinking what it means to provide a truly great experience. Even as the economics of retail lend themselves to digital delivery, market leaders have identified in-person moments as an effective method for capturing consumer love and loyalty. It's among the likely reasons Amazon has boldly entered the grocery arena with hundreds of Whole Foods locations, not to mention Amazon Go cashierless grocery stores.
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