Kathleen Metz discusses how Affinity FCU revamped its business services program.
PORTLAND, Ore. – When it comes to business services offerings, many credit unions are still taking baby steps and could benefit from advice on how to develop a program. At the 2019 National Business Services Conference hosted by CUSO CU Business Group last week, executives from two credit unions shared step-by-step details on how they built and/or revamped their credit unions' business services programs, setting their institutions up for future success in the space.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
