Study shows credit unions need to work on short-term problems for members (Image: Shutterstock).
While faring better than banks, some credit union members have long memories of short-term problems, and not all of those problems are reported, according to CFI Group's 2018 year-end Credit Union Satisfaction Index
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
