Financial technology changes are constant.
AI, chatbots, IoT, fintech disruptors, APIs, open banking, digitization, cloud, cybersecurity. The terms and technology come fast and furious leaving credit unions and their tech partners racing to keep up.
Some of the challenges and issues facing credit unions and their partners when it comes to sustaining frontline technology was the focus of a discussion with Ted Bilke, president of Monett, Mo.-based Jack Henry & Associate's Symitar division; Robb Gaynor, GM digital banking of Austin, Texas-based Malauzai, a Finastra Company; Mickey Goldwasser, VP of marketing of Glastonbury, Conn.-based Payrailz; John Levy, EVP of Rahway, N.J.-based IMM; Keith Malbrue, chief information officer of the $1.4 billion Dallas-based Credit Union of Texas; and Joe Salesky, CEO at San Francisco-based CRMNEXT.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
