Credit union professionals understand this: The longer a new loan or account application remains unsigned, the higher the chance of abandonment. Adding electronic signatures to the process dramatically increases the opportunity for success.

The $310 million Essential Federal Credit Union recently expanded its relationship with longtime technology partner, the Rahway, N.J.-based IMM, to add real-time, remote e-signing to nine parishes in the greater Baton Rouge, La., community. The credit union has leveraged IMM's eSign platform for several years and just recently added these new capabilities.

Because the eSign platform integrates with all existing business systems, Essential can deliver an enhanced member experience, conduct transactions in a paperless environment and gain credit union-wide efficiencies.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).