Comprehensive security is a big part of a satisfying member experience.
In today's day and age, consumers expect more bang for their buck than ever before. Subscription-based services like Amazon Prime, Spotify and AAA, among others, pack value into base services for a low monthly cost, raising consumer expectations for more than the basics for less money. For example, AAA is not just a roadside assistance service any longer; members also have access to money-saving discounts and other perks.
Analyzing larger trends within today's retail space can serve as an example for credit unions. By finding ways to increase value for members while keeping costs low, both for members and the institution itself, credit unions can raise acquisition levels, quality of member experience and retention rates.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
