Technology provides new and creative ways to connect with members.

Technology is moving at an ever-increasing speed and so is its impact on society. It's not just your members who are affected – your employees are as well. Credit union leaders, including the board, must be ready. Leadership has a responsibility to stay on top of short-term and longer-term trends. Organizational culture must take societal changes into account, including technology's growing impact. This ever-present change carries with it both threats and opportunities and your organization's culture will determine the results.

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