Lauren Culp

BOSTON – Crashers have been a staple at major credit union industry conferences for quite some time, and now with new Cooperative Trust Manager Lauren Culp at the helm for a full year, the program is beginning to blossom in a new direction.

In an interview with CU Times at CUNA's America's Credit Union Conference, Culp said a new website and mentorship program are among the recently-launched initiatives for crashers – young credit union professionals who receive the opportunity to attend (or, "crash") conferences they wouldn't typically attend at their career level. "Ever since the Cooperative Trust won an Herb Wegner award, we've been wanting to make it scalable and sustainable, so it can impact more people," Culp said.

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Ten crashers representing the states of Oregon, Wisconsin, Florida, Vermont, Montana, Massachusetts, Tennessee, Texas and Georgia attended ACUC in June.

The new website includes a digital application that allows professionals to apply for up to three events at once, and was designed to formalize the process and improve the user experience, Culp said. The mentorship program, which Culp said she is particularly excited about, matches young professionals with people in leadership roles, and facilitates a mentorship relationship that lasts between three and 12 months. Culp noted the program helps eliminate the awkwardness of looking for a mentor.

"It has an end date, so there are no hard feelings if they don't want to continue it. They can continue it if they want, or they can part ways," she said. "Also, young people don't always have access to executives, especially in a small industry."

Culp added she's seen evidence that the crasher program makes a difference in participants' careers. As an example, she said one crasher – Mayra Alcaraz, marketing data analyst at the $835 million Farmers Insurance Federal Credit Union in Los Angeles – become inspired to transition from an accounting position to an analyst position to make a bigger impact on members, as well as launch an internal young professionals group at the credit union. Some former crashers even have gone on to become CEOs, she noted.

"My hope is that they go back [to their credit union after crashing] inspired and empowered, not only to build a career but to help the industry stay competitive," Culp said.

See a portion of Culp's interview with CU Times onsite at ACUC in the video below.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.