Selfies and security.
Members seem either confused or conflicted. They want protection from identity thieves but want it frictionless. So credit unions must conjure some fintech magic and simultaneously improve security without affecting engagement.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
