Credit unions tackle core system challenges.

There are countless reasons why credit unions might decide to undergo a change in their core provider. Sometimes they want to expand the functionality they can offer to members, sometimes they’re aiming to find better service, and sometimes a credit union is simply growing and needs a more sophisticated system to support its scale. Regardless of the reason, there’s no denying that the core vendor selection and conversion process is a daunting one. It’s a massive change that impacts nearly every department of your institution; the pressure is on to make sure it’s a smooth transition.

While there isn’t one “right” way for every credit union to approach the vendor selection and core conversion process, there are a few best practices they can leverage to make the change more seamless. If credit unions consider the timeline, conduct proper due diligence and ensure proper preparation for employees and members, core conversion headaches can be eased.

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