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Numerica CU Asks Alexa to Supply Transaction-Based Voice Functions

Numerica Credit Union rolls out an Amazon Alexa skill specifically designed for credit union members.

The new Amazon.com Inc. Echo devices sit on display during the company’s product reveal launch event in downtown Seattle, Washington, U.S., on Wednesday, Sept. 27, 2017. Photographer: Daniel Berman/Bloomberg

Denver, Colo.-based Best Innovation Group, announced the certification of an Amazon Alexa voice skill that allows members to perform transaction-based functions for the $2 billion Spokane Valley, Wash.-based Numerica Credit Union.

The credit union, which serves Washington and Idaho, rolled out the skill to its 137,000 members via BIG’s partnership with Symitar for the Financial Innovations Voice Experience platform.

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Roy Urrico

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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