Delivering and processing forms electronically, which helps credit unions cut costs, members save time and staff operate more efficiently, is sometimes overlooked when it comes to plugging in new technology.
Historically, credit unions procured paper forms, which were expensive and bulky to handle and stockpile. In today's highly-regulated environment, forms processing is a particular pain point for credit unions because they just increase in cost and complexity.
The Tallahassee, Fla.-based CUSO and application service provider United Solutions Company determined alternative forms and processing not only could exist in the credit union market space but was necessary to help its bottom line.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
