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Getting Smart About Smart Speakers

As mobile banking and digital wallets advance, opportunities arise with voice-controlled artificial intelligence devices.

By Priya Dozier, Vice President, Digital Solutions and Innovation for PSCU | Updated on February 12, 2018

One of the main goals of every credit union is to consistently have a finger on the pulse of the latest technology trends and developments. The current credit union landscape has become so competitive that reaching members through the most advanced technology is a necessity. As mobile banking and digital wallets advance commerce and service opportunities, the recent surge in popular devices and methods continues to push the horizon of digital expectations into new channels.

When it comes to smart speaker products, it is still early. According to PYMNTS, estimates for the number of smart speakers in the U.S. by the end of 2017 were between 25 million and 30 million, but analysts expect there will be 175 million or so by the end of 2022.

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