Catching up on a few interesting tech announcements include a new Pindrop voice authentication system, an NXP Semiconductors NFC-enabled Garmin mobile payment wearable and BeyondTrust's privilege management solution for networks.
Atlanta-based Pindrop announced their proprietary Deep Voice biometric engine, which utilizes the latest deep neural network technology for speaker recognition, to passively identify legitimate and fraudulent callers, solely by voice.
It works with Pindrop Passport a multi-factor authentication solution that passively authenticates callers based on their voice, device and behavior as they naturally engage with a call center. Three core machine learning technologies comprise Passport: Deep Voice biometrics engine, combined with Pindrop's proprietary Phoneprinting technology and Toneprinting behavioral analytics technology. According to Pindrop Enterprises can reduce call handle times by up to 55 seconds and call center operations costs by up to $1.00 per call, as well as reduce fraud losses and customer churn.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.