CO-OP Financial Services has launched three "co-creation councils" that will help develop features for payments tools and fraud-prevention technology, as well as work to optimize the credit union member experience.
The councils will be called the Strategy Co-creation Council, Solutions Design Co-creation Council and the Experience Co-creation Council.
"Collaboration is paramount to the continued success of the credit union movement," said Todd Link, who is SVP of Risk Management and Remote Delivery at Dupaco Community Credit Union and a member of the Strategy Co-creation Council. "You need futurists, operations, HR pros, accountants and other disciplines around the table. And then you need builders."
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