Rancho Cucamonga, Calif. CO-OP Financial Services’ announced security and other upgrades to Springboard its proprietary credit card servicing application, which enables credit union staff access to member real-time card data.

First introduced in 2007, the newest version of Springboard, the 14th Edition, offers the addition of a security token, which according to CO-OP, ensures a higher level of protection for credit unions and their members. An invalid address indicator also helps frontline and operations staff more quickly identify calls from fraudsters. And, a new Executive Fraud Report, available to select Springboard users, provides a monthly snapshot of key fraud metrics specific to the credit union.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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