When it comes to fighting fraud at credit union branches and ATMs, few tools deliver the benefits of integrated surveillance video and transaction data.
Combining video with data from your credit union's central transaction server enables investigators to search across multiple branches simultaneously, and drill down into the specifics of individual transactions. Depending on the type of software solution you deploy, investigators can search by card number, account number, or transaction type, and then match transactions with corresponding video and receipts.
This type of search capability can rapidly resolve customer disputes, verify facts and find evidence of fraud or other criminal behavior. The right kind of video software solution can also rapidly notify you about suspicious activity, so you can learn when someone is lingering in front of an ATM but not making a transaction, or when a certain teller is routinely handling high-dollar transactions, or opening and closing an unusual number of accounts.
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