Knoxville Teachers Federal Credit Union’s recent decision to add a remote electronic signature module to allow real-time loan-document signing online is already receiving a passing grade from its members.

The $206 million credit union, which serves Knox County, Tenn., and the surrounding area, finds itself in an increasingly competitive market with a limited membership pool. Because of this, the credit union’s digital strategy is a top priority.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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