The nation's 13th-largest credit union has hired CUNA Mutual AdvantEdge Analytics to help it improve efficiency and better understand member needs.
Randolph-Brooks Federal Credit Union based near the Randolph Air Force Base outside San Antonio, Texas, plans to use AdvantEdge Analytics tools, including its hybrid data warehouse, to translate data into insights and creating plans to execute on those insights.
"We must improve our ability to strategically use data," said Randy Carswell, Randolph-Brooks FCU's senior vice president of finance. The partnership with AdvantEdge Analytics "will enable us to expand and strengthen our member insights and operate more efficiently as we continue to grow our own membership and geographic footprint."
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